Privacy Policy
Last updated: October 2026 • VextoApp Pro Edition V2.0
01 Introduction & Scope
Welcome to VextoApp ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how Vexto Technologies (Pvt) Ltd collects, uses, discloses, and safeguards your information when you utilize our cloud-based Point of Sale (POS), AI growth insights, and multi-branch inventory software platform.
02 Information We Collect
We collect essential information to provide secure and efficient multi-branch retail management services:
- Business & Identity Details: Legal business names, personal email addresses, mobile contacts with country code (`+94`), verified NIC details, and regional branch addresses.
- User Account & Session Data: Administrator and staff names, hashed secure passwords, assigned roles, and active login session logs.
- Inventory & Custom Specifications: Product catalogues, custom property fields (such as IMEI numbers, storage capacities, RAM, and battery health), batch-wise GRN records, and supplier directory information.
- Operational & Sales Metrics: Real-time invoice histories, daily income tracking, bill numbers, and data analyzed by the Vexto AI Growth Advisor.
03 How We Use Your Information
The collected data is utilized exclusively for core operational excellence:
- To provide, maintain, and optimize cloud POS billing and the Smart Sticker Studio barcode generator.
- To synchronize multi-branch inventories (e.g., Badulla Branch) and inter-branch stock transfers instantly.
- To process multi-business organization switching securely under a single master profile.
- To maintain platform security, enforce granular role-based permissions, and log tamper-proof audit trails.
- To generate AI-powered sales insights and inventory restock recommendations via the Vexto AI Growth Advisor.
04 Data Security & Protection
We implement rigorous technical and organizational security protocols, including end-to-end data encryption in transit and at rest, secure session management, and restricted database access controls. Your business records and operational logs are backed up continuously to prevent system downtime.
05 Data Sharing & Confidentiality
We do not sell, trade, or rent your personal or business data to unauthorized third parties. Information is shared strictly with secure payment gateways for subscription billing or when mandated by legal compliance obligations.
06 Contact Our Support Team
If you have any questions or security inquiries regarding this Privacy Policy, please reach out to our department at:
VextoApp Support Center
support@vextoapp.com